Returns and Exchange Policy
There are NO returns or exchanges on custom or personalized items, invitations, tiaras, unless damaged or defective. You have 5 days from the day you receive your order (according to USPS or UPS tracking information) to contact us via phone, or email regarding returns and exchanges.
NO refunds are exchanges allowed after your event date (as specified during checkout). If you send a package back without an approved authorization,
NO credit will be issued and no exchanges will be allowed. Exchanges for a different product or style will be charged the appropriate additional charges and shipping fees. You must pay for all return shipping fees. We do NOT reimburse any shipping charges. A 25% restocking fee will apply to the returned items. Damaged, altered, or used merchandise may NOT be returned or exchanged.
Please contact us for any problems including returns and exchanges as soon as possible.
Pricing and Product Stock
Every effort is made to assure the accuracy and completeness of this website and its information. However, due to the nature of our business, we must reserve the right to make adjustments or corrections due to errors or omissions throughout this website.
This includes pricing, shipping, and product description information,changing market conditions, product discontinuance, typographical or photographic errors. The website inventory is updated daily; however, it is possible that items may be in stock when your order is placed, but out of stock when the order is packaged to send. The quantity you order may not be available; you will be notified in such cases.
Prices and items are subject to change without prior notice.
SHOP WITH CONFIDENCE
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We can process your transaction through our website, by phone, or mail. .
A minimum purchase of $ 100 must be made, you will automatically be given the option for free shipping at checkout. Free shipping does not apply to rush orders or expedited shipping.
Free shipping usually takes 5-11 days, AFTER processing times.
Free shipping does not apply to AK, HI, PR, and all international orders
Shipping charges below are for ground service within the 50 United States.
Depending on where you live, the shipment will take 8-12 working days to get to you.
For international orders, shipping options and charges will be given prior to shipment. If you place the order on t he website,
we'll send you the shipping charges via e-mail, Shipping charges do not include customs, duties or local taxes that may apply.
Prices are in U.S. Dollars. (Canadian shipping charges are the same as ground U.S. shipping.)
If you need fast delivery, please notify us via the Contact Us page .Give us your address and items to be ordered, and we will let you know the
rush delivery charge.f you place your order through the website, the system will charge you ground U.S. shipping; the additional cost for Next Day
Delivery Fee will be charged separately.
If your order is shipping to any US state , sales tax is free.
We never sell or share your e-mail address or personal information. We respect your privacy and we guard sensitive data. We have professionally installed
physical and electronic safeguards to secure the information that you provide.